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Kofax

Could not confidently identify form type error in Recognition

3199

QAID # 3199 Published  

Question / Problem:

I am receiving the following error message in the Recognition Module: "Could not confidently identify form type ( 0% confidence, 0% difference )"

How can I resolve this problem?

Answer / Solution:

The message indicates that the form identification method that you have chosen to use has failed to identify the current image being processed in the Recognition Module. Review your separation and form identification for your batch class, and see why the current image failed the form identification requirements that you have specified.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0