Question / Problem:
How can I resolve an issue where batches encounter the following error in Recognition Server and go to Quality Control with error status?
Recognition Server Error: FPS: Image cleanup failed ( CKfxException: 0x00000212 FPS: Image cleanup failed ( Device Is Not Reserved ) ( ). File: vckimgp.cpp Line: 1165 Pkg
Answer / Solution:
One potential resolution would be to execute the following steps below:
1. Restart the Recognition Server service(s) from the Services control panel.
2. Un-reject the batches that in Quality Control with error status that encountered this error in Batch Manager.