QAID # 14590 Published
Question / Problem:
Why do I receive the error message:
"FPS Color: An unspecified error occurred. The image could be an unsupported format. ( Error -31735: )"
while processing Batches through the Recognition Server module?
Answer / Solution:
This is a software problem that can be resolved by installing VRS 4.5 Service Pack 1 or higher, available at: