Cloning of Capture Database Not Supported

Issue

Unable to open Administration utility or DBUtil

Does Kofax support cloning of the Kofax Capture database?

Cause

Kofax Capture database was copied/cloned to new server

Solution

No. Cloning of the Kofax Capture Database is unsupported.

The database is highly integrated with Kofax Capture and is constantly changing based on Batch processing activity. Subsequently, cloning the Kofax Capture database has never been supported. There are currently no plans to provide support for cloning the database.

Level of Complexity 

Easy

Applies to  

References

N/A

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