When do Kofax Capture 10.0, 10.1 and 10.2 reach End of Support and what does End of Support mean?
End of Support has been reached for Kofax Capture 10.0, 10.1, and 10.2 as of August 19, 2020.
Technical Support provides ‘best effort’ support as long as maintenance is current.
Best effort means that Technical Support will troubleshoot the issue. However, resolution to the issue may require an upgrade to a supported version.
End of Support means there are no further Service/Fix Packs or fixes generated. There is also no R&D elevation support.
Additional details regarding the Kofax Lifecycle policy can be found located at the URL provided below:
If there are questions or concerns after reviewing the Kofax Lifecycle Policies and End of Support Dates please submit a Case at support.kofax.com via the Webportal.
Level of Complexity