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Kofax

End of Support for Capture 8.0

Article # 3034900 - Page views: 29

Article # 3034900 - Page views: 29

Issue

When does Kofax Capture 8.0 reach End of Support and what does End of Support mean?

 

Solution

End of Support has been reached for Kofax Capture 8.0 as of January 1, 2013.
 

Technical Support provides ‘best effort’ support as long as maintenance is current.  
 

Best effort means that Technical Support will troubleshoot the issue.  However, resolution to the issue may require an upgrade to a supported version. 
 

End of Support means there are no further Service/Fix Packs or fixes generated.  There is also no R&D elevation support.  
 

Additional details regarding the Kofax Lifecycle policy can be found located at the URL provided below:

https://knowledge.kofax.com/General_Support/Support_Details/001-Lifecycle_Policies_and_End_of_Support_Dates

 

If there are questions or concerns after reviewing the Kofax Lifecycle Policies and End of Support Dates please submit a Case at support.kofax.com via the Webportal.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Capture 8.0 ALL ALL N/A
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