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Kofax

Serial number couldn’t be verified

Article # 3032322 - Page views: 72

Article # 3032322 - Page views: 72

Issue

Serial number couldn’t be verified when trying to download software on delivery.kofax.com site.

 

Cause

It was determined by Sales Support team the license needed to be added to their Licensing Data Base.

 

Solution

  1. Reached out to Sales support
  2. license was registered to their data base so it can complete downloads
  3. License was registered one more time on delivery.kofax.com | Add software

 

Advise to email Sales Support ssr.ams@kofax.com if further assistance was needed

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Licensing     Delivery.kofax.com  

References

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