Serial number couldn’t be verified when trying to download software on delivery.kofax.com site.
It was determined by Sales Support team the license needed to be added to their Licensing Data Base.
- Reached out to Sales support
- license was registered to their data base so it can complete downloads
- License was registered one more time on delivery.kofax.com | Add software
Advise to email Sales Support firstname.lastname@example.org if further assistance was needed
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