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Kofax

Pages Scanned Totals different between Page Scanned report and Batch Summary report

9136

QAID # 9136 Published

Question / Problem:

Why are the totals of the pages scanned for the Page Scanned report different from the Batch Summary report?

Answer / Solution:

The Page Scanned report displays the total amount of scanned pages for Batches. The Batch Summary report displays the amount of Batches that were released and the total of scanned pages for the released Batches.

The Batch Summary Report only counts Batches that are exported, not deleted (either via a user, Batch Removal Utility or other means). Therefore, this report may often display less pages processed than, for example, the Pages Scanned Report which tallies actual pages scanned while User Tracking is enabled.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0