Question / Problem:
What are the Kofax-recommended best practices for enabling image processing options that are duplicated between the scanner driver, Kofax VRS, and/or Kofax Capture Permanent Image Cleanup options?
Answer / Solution:
Certain features such as deskew and cropping are available in both Capture's Permanent Image Cleanup settings and in Kofax VRS. Similar functionality might be also available in a scanner’s driver settings.
Kofax does NOT recommend enabling similar functionality in more than one place at a time, as this might cause unexpected results. For example, simultaneously enabling deskew in both VRS and the Capture Permanent Image Cleanup settings can result in an image that is severely skewed.
Therefore, Kofax recommends the following as a guide when making decisions regarding the enablement of image processing settings:
- If the feature is available in Kofax VRS, enable it in VRS.
- If the feature is not available in Kofax VRS, but it is available in the Capture Permanent Image Cleanup, enable it in the Capture Permanent Image Cleanup settings.
- If the feature is not available in Kofax VRS or in the Capture Permanent Image Cleanup settings, enable it in the scanner driver settings.