QAID # 13206 Published
Question / Problem:
When importing some PDFs, the following error message is received:
2009-10-12 11:25:19, 0x00000018, 0, 0x00000000, 0x00000001, 0x00000000, C:\Program Files\Kofax\Capture\Bin, Kofax Capture Scan, <Machine_Name>, 8.00.1424, PageFeeder.cpp, 341, An error occurred while importing the file "<Path/Filename _of_PDF>". - Compressed Data Error, Error originally reported by Image Controls: 20010 "Compressed Data Error", === begin CallStack output ===7C90E514: 59A830F0: module>=== end CallStack output ===
Why does this error occur on only some PDFs, and how can I import these PDFs successfully?
Answer / Solution:
This behavior is as designed with PDFs that are incomplete or have corrupt images.
To determine if the PDF is incomplete, attempt to open the PDF in Adobe Reader. If there is a page in the PDF that returns the error message: "
Insufficient data for an image", then this PDF will fail to import correctly in the Scan module.