File Already Open error importing PDF files into Scan with VRS 4.5 installed Last updated Save as PDF QAID # 14768 QAID # 14768 Published Question / Problem: When importing certain PDFs with VRS 4.5 installed, the following error is returned in the Scan module: "An error occured while importing the file <Path_to_the_PDF_file> File Already Open" How can this issue be resolved? Answer / Solution: This is a known ImageControls issue that is present in the base version of VirtualReScan (VRS) 4.5. To resolve this issue, install VirtualReScan (VRS) 4.5 Service Pack 1 or upgrade to Kofax VRS 5.x. Applies to: Product Version CAPTURE 10.0 10.1 10.2 11.0 VRS 4.5
