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Kofax

Illegal File Format Error importing PDF files

11144

QAID # 11144 Published 

Question / Problem:

Importing a PDF file results in the following error

Illegal file format (<path>)

Answer / Solution:

This error will occur when the Batch Class is not configured for eDocuments.

In the Batch Class Properties, on the Advanced tab, check (set) the "Allow import of eDocuments" and "Treat imported PDF files as TIFF images" options.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0