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Kofax

Operator wait Error occurred while scanning or importing when clicking Scan All

307121

Question / Problem: 

Clicking the Scan All button in the Scan Module results in the following error:

Error occurred while scanning or importing – Operator wait

Answer / Solution: 

This issue can occur if the Page Source value in the Scanner Properties window is set to Panel instead of ADF.

To resolve this issue, make sure the source is set to “ADF” instead of “Panel” and click OK to save the change  

 

 

Applies to:  

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0