Sequencing Error during Scan
1260
QAID # 1260 Published
Question / Problem:
What causes a sequencing error?
Answer / Solution:
A sequencing error is typically caused by a scanner buffer holding a count (such as endorser or annotation count) after a scanner error such as a paper jam or some other scanner error.
To clear the error you will have to power down the scanner and the scan station PC.
Applies to:
Product | Version |
---|---|
CAPTURE | 10.0 |
10.1 | |
10.2 | |
11.0 |