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Kofax

Cannot Copy File FPS error installing Recognition Server as a Service

15619

QAID # 15619 Published

Question / Problem:

Installing Recognition Server as a Service results in the following error:

2010-07-06 11:54:54, 0x00000018, 0, 0x00000000, 0x00000000, 0x00000000, C:\Program Files
(x86)\Kofax\CaptureSS\ServLib\Bin, Kofax Capture Recognition Server, SERVENAME, 9.00.0394, , 0,
CKfxException: 0x00000210 FPS: Cannot copy file Z:\Images\00000064\200\2.tif to
C:\PROGRA~3\Kofax\Capture\Local\00000064\Cache\2.tif. File: ..\fpsdev\SampleFt.cpp Line: 367 Pkg :
0 Stat: 0x00000000, 0x00000000, 0x00000000, ,

 

Answer / Solution:

Please ensure that all paths in batch class properties are set to UNC format.

Please note that in some cases instead of FPS the expression FORMV could appear.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0