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Increase Windows service timeout to prevent Error 1053 The service did not respond to the start or control request in a timely fashion

17603

QAID # 17603 Published 

Question / Problem:

How can I increase the Windows service timeout to prevent the error:

Error 1053: The service did not respond to the start or control request in a timely fashion 

Answer / Solution:

To increase the Windows service timeout:

  1. Start ¦ Run ¦ and enter regedit.
  2. Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control.
  3. With the Control folder selected, right-click in the pane on the right and select New ¦ DWORD Value.
  4. Name the new DWORD: ServicesPipeTimeout.
  5. Right-click ServicesPipeTimeout, and select Modify...
  6. Select Decimal, type 120000, and click OK. This setting will set the service timeout to 120 seconds. You can increase the timeout value if necessary.
  7. Restart the computer.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0

Keywords: Error 7000: The failed to start due to the following error: The service did not respond to the start or control request in a timely fashion., Error 7009: Timeout (30000 milliseconds) waiting for the service to connect.

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