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PDF Generator and Export Service are not automatically polling any batches created from the new newly imported Batch Class

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Question / Problem: 

The PDF Generator and Export Service are not automatically polling any batches created from the newly imported Batch Class. The newly imported Batch Class was developed from the customer's Development site.

Answer / Solution: 

It has been observed in this instance deleting the new Batch Class, re-importing and re-publishing the batch class resolved the issue.

 

Applies to:  

Product Version
CAPTURE 11.0
  10.2
  10.1
  10.0

 

 

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