QAID # 17106 Published
Question / Problem:
After upgrading to Kofax Capture 10.0 from Ascent Capture 7.5, the Ascent Capture service is still in place.
What are the steps to remove this service, and then install the Kofax Capture service?
Answer / Solution:
The Ascent Capture service can be manually uninstalled by following the steps in QAID 2855. To install the Capture service, the commands for its individual components can be run as follows.
Batch Notification Service
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\InstallUtil.exe /u "C:\Program Files\Kofax\CaptureSS\ServLib\Bin\BatchNotification.dll"
Kofax Capture Network Service