You use a Hardware Key for licensing and if you want to activate your Kofax Capture License an error occurs and the following Message were shown:
When you try to activate the license on web page you will be asked to enter an activation code, but no Activation Code exists.
Hardware Key Licenses does not have a Activation Code. In the Process of creating/changing of anything on the license an issue occurred and the License switched to a Software based license but no Activation Code exist.
Please log a Help Request at Kofax Technical Support to switch bag the license to the Hardware Key.
Level of Complexity
Article # 3047942