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AcLicClnt 7001 Unable to Connect to License Server The Remote Server Returned Error 404 Not Found

Article # 3035561 - Page views: 36

Issue

“[7001] AcLicClnt: Unable to connect to license server. The license server may be down or the network may have problems. (The remote server returned an error: (404) Not Found)”

 

Solution

Uninstalling and reinstalling the license server on the machine running the License server resolved the issue.

Steps to disable/uninstall the license server:

  1. Disable/uninstall the license server on the KC Server xyz by using an elevated CMD window and enter ACLicSrvCfg.exe /d, the KC service description of will be missing License server 
  2. Reinstall it by running ACLicSrvCfg.exe in the elevated CMD window.
  3. Look at the KC service description in the service window and verify if the License server is back in the description.
  4. After determining the license server is reinstalled on the machine, verify the KIC PlugIn license test on the KIC machine works successfully.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware

KIC

KIC 

KIC

KIC 

2.9

2.8

2.7

2.6

     

References

Add any references to other internal or external articles

 

 

Article # 3035561
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