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Kofax

Cloud Installation Support with Kofax Capture

Article # 3031068 - Page views: 157

Issue

Does Kofax Capture support installations within the Cloud?

 

SolutionEdit section

Kofax Capture and Kofax Transformation Modules are not native cloud applications, however it is supported to run them in a virtual machine setup whether the virtual machine is in the cloud or on premise environment.

If physical scanning is required, this is not supported in the cloud or on a virtual machine setup. Therefore, a cloud implementation of Kofax Capture and/or Kofax Transformation Modules is not supported when physical scanning is required.  

ALL Kofax Capture & Transformation Modules components need to reside on a virtual machine in the cloud.

This means that all Servers and Workstations, including the Kofax Capture database, must reside in the same cloud environment.

The Kofax Support Statement on Virtual Computing applies to the use of standard Windows virtual machines with Microsoft Azure or Amazon AWS AMI.

Full support of cloud services (web roles, worker roles, auto scaling, etc.) is not supported unless explicitly stated.

 

The only supported way of using Kofax Capture in a cloud environment and use physical scanning, is to install a Kofax Capture Network Server setup, where the main Kofax Capture Server (Central Site) is residing in the cloud environment, while remotesite systems reside outside of the cloud setup and also allow physical scanning to be passed from remotesite workstations over into the Kofax Capture central site setup.

MAC Addresses in these environments can change and will require customers to have the License Server address fixed periodically.  The Kofax Capture License Server requires a fixed (static) MAC Address.

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Capture 11.x      

References

22149

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