Dongle Licensing Activation - USB Hardware License key not recognized. The first two letters are reversed or incorrect (transposed).
This bug has been finally resolved with FP 1 for KC 11.1:
1634597 - USB hardware license key was not recognized due to reversed first two digits.
There is an officially certified COD Hotfix 15467 for Kofax Capture 11.1 which includes the fix for Bug 1627326:
Bug 1627326 - USB Hardware License key not recognized. The first two letters are reversed.
In one case after the installation of above COD Hotfix 15467 for Kofax Capture 11.1 the license key was still reversed. To get this to work the following registration of the DLL was required:
C:\WINDOWS\system32>cd C:\Program Files (x86)\Kofax\CaptureSS\ServLib\Bin
C:\Program Files (x86)\Kofax\CaptureSS\ServLib\Bin>regsvr32 SALicImp.dll
The issue was then resolved.
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Article # 3032814