Email are being sent to the default destination
Article # 3035342 - Page views: 76
Issue
Email is being sent to the default KIC destination even though the rules settings should address it differently.
Cause
Address field could be misinterpreted with the TO field.
Solution
Check the message information and confirm the Address match the Address field in the connection's rule
Level of Complexity
High
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
KIC | 2.8, 2.9 |
References
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Article # 3035342