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Index values removed during after page rotation

Article # 3032677 - Page views: 42

Article # 3032677 - Page views: 42

Issue

Index fields are cleared when an image’s orientation is changed during verification and validation. 

Cause

This is caused by replacing or moving pages in a document. If a document goes to Quality Control after the index values are populated, any changes to the pages of a document will cause the index values to be removed.

The Validation module would need be run again after a batch is sent to Quality Control. If the document is not re-processed in Validation, it is possible to release a document with no values.

 

Solution

You can change this behavior via a setting in Administration. In the Administration Module, go to Batch|Class|Properties|Advanced, uncheck the check box " Clear index fields on pages that are replaced or moved ", republish, and the effects will take place on all new batches.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
CAPTURE

11.1

   

 

References

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