Invalid Source Name error during Export
Article # 3031914 - Page views: 397
Issue
How can I resolve an issue where an Invalid Source Name error occurs during Release/Export?
Cause
This error is likely occurring because the Kofax Ascent Capture Release Source is missing from the Kofax Source Manager "KSM (32-bit)" in the Windows Control Panel.
Solution
A reinstall will replace this and any other of the sources that are created during installation, or they can be recreated manually.
The names will have to be duplicated exactly as the installation creates them, and the correct Source Type will need to be selected.
Below are the proper Source Names and Source Types expected:
- Kofax Software Import Source (no image processing)
Kofax Software -- Import from disk without image processing - Software Import
Kofax Software -- Import from disk with image processing - Kofax Ascent Capture Release Source
Kofax Software -- Import from disk with image processing
Level of Complexity
Moderate
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax Capture |
11.0 11.1 |
References
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Article # 3031914