Kofax Capture Services Are Stopping Automatically
Installation of January 2022 & February 2022 Microsoft Patches includes prevention of fall-back to NTLM when KERBEROS fails.
Sample Error Message:
While processing an AS request for target service krbtgt, the account kofax_svc did not have a suitable key for generating a Kerberos ticket (the missing key has an ID of 1). The requested etypes : 18 17 3. The accounts available etypes : 23 -133 -128. Changing or resetting the password of kofax_svc will generate a proper key.
POTENTIAL: Set the missing AES Key for the affected Service Account.
Level of Complexity