We have upgraded to KC 11.1 and afterwards certain large images are failing in PDF generator with the following error:
5:03:37 PM Error: CKfxException: 0x0000001A File: OmniPageRecognizer.cpp, Line: 222, 8004C70E: IMG_SIZE_ERR: Non-supported image size.
File: OmniPageRecognizer.cpp Line: 222 Pkg : 0 Stat: 0x8004C70E, 0x00000000, 0x00000000
This issue is caused by Bug 1644299: PDF Generator failing with Error: CKfxException: 0x0000001A File: OmniPageRecognizer.cpp . . . Non-supported image size.
The following fix resolved the issue -
File Name: kofaxcapture-126.96.36.199.fix15646.zip
File Size: 285.7 KB
If after applying fix, if there is still error with input images having dimensions higher than 12000 pixels, the following tag can be added to ACConfig.xml to resolve the issue:
Where MaxImageDimensionPixels is maximum image size for both width and height in pixels. Its default value is 12000.
Level of Complexity
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