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PDF Generator Error: Internal program error: Src\TextBlockBuilder.cpp

Article # 3032190 - Page views: 129

 
 

Issue

We are getting Internal program error: Src\TextBlockBuilder.cpp at PDF generator queue.

Detailed error from log is
2021-07-23 11:25:17, 0x00000018, 0, 0x00000000, 0x00000000, 0x00000000, D:\Kofax\CaptureSS\ServLib\Bin, Kofax Capture PDF Generator, SPLWAP1774P, 11.00.0646, , 0, CKfxException: 0x0000001A Internal program error: Src\TextBlockBuilder.cpp, 33. File: AbbyyRecognizer.cpp Line: 1209 Pkg : 0 Stat: 0x00000304, 0x00000000, 0x00000000, ,

 

Cause

Error has been reported generating PDF from a specific image which has been identified as an issue in the Fine Reader Engine.

Solution

This issue is fixed in KC11.0.1.2. - 1361344 - PDF Generator module Error: Internal program error: Src\TextBlockBuilder.cpp, 33.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Capture 11.0 11.0.1.1 ALL N/A

References

25060798