Receiving the following error when trying to start the Kofax Capture PDF Generator, Export or Recognition Server service: "Error  Service did not respond."
Some times the following error message can be displayed: " Failed to respond in a timely fashion."
1. Edit the existing ApplicationName.exe.config file in the Kofax Capture \bin folder, where ApplicationName is the name of the unattended module being installed as a service. For example: KfxPDF.exe.config.
2. Add the following three lines before the last line in the file:
3. Save the changes to the file.
4. Verify that the service starts.
Level of Complexity
Add any references to other internal or external articles
Article # 3032722