Scan Module Reloads VRS Scan Source when Changing Scanner Profile or VRS Profile

Issue

Changing the Scanner Profile or VRS Profile in the Kofax Capture Scan Module causes Scan Module to reload the VRS Scan Source, which can be a lengthy process.

Cause

Kofax Capture 10.0.2.12 and higher uses an older VRS API to load the profile to prevent problems with ImageAddress features in certain Kodak scanners.  However, this older API reloads the VRS scan source when the a new profile is selected. 

Solution

Kofax Capture can be forced to use a newer VRS API to load profiles.  This version of the API does not need to reload the VRS scan source when a new Scanner Profile or VRS Profile is selected.
 

To prevent Kofax Capture from reloading the VRS Scan Source when the Scanner Profile or VRS Profile is changed:

1. Navigate to \CaptureSV\Config on the Capture Share server
    
2. Open ACConfig.xml in a text editor such as Notepad
    
3. Add the following line just above the closing </ACConfig> tag:

   <OldVRSLoadScannerProfileAPI>False</OldVRSLoadScannerProfileAPI>
   

4. Save the change to ACConfig.xml
    
5. Restart the Scan Module

Level of Complexity 

Moderate

Applies to  

References

N/A