Scan Module Reloads VRS Scan Source when Changing Scanner Profile or VRS Profile
Article # 3036642 - Page views: 212
Issue
Changing the Scanner Profile or VRS Profile in the Kofax Capture Scan Module causes Scan Module to reload the VRS Scan Source, which can be a lengthy process.
Cause
Kofax Capture 10.0.2.12 and higher uses an older VRS API to load the profile to prevent problems with ImageAddress features in certain Kodak scanners. However, this older API reloads the VRS scan source when the a new profile is selected.
Solution
Kofax Capture can be forced to use a newer VRS API to load profiles. This version of the API does not need to reload the VRS scan source when a new Scanner Profile or VRS Profile is selected.
To prevent Kofax Capture from reloading the VRS Scan Source when the Scanner Profile or VRS Profile is changed:
- Navigate to
\CaptureSV\Config
on the Capture Share server
- Open
ACConfig.xml
in a text editor such as Notepad
- Add the following line just above the closing </ACConfig> tag:
<OldVRSLoadScannerProfileAPI>False</OldVRSLoadScannerProfileAPI>
- Save the change to
ACConfig.xml
- Restart the Scan Module
Level of Complexity
Moderate
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax Capture | 11.1 11.0 10.2 10.1 |
ALL | Scan Station | N/A |
Kofax Capture | 10.0 | 10.0.2.13.0.5290 10.0.2.12.0.5253 |
Scan Station | N/A |
References
N/A