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Unable to set Scanner Utility due to "unhandled exception has occurred in component" error on workstation

Article # 3032429 - Page views: 71

Article # 3032429 - Page views: 71

Issue

Unable to set Scanner Utility due to "unhandled exception has occurred in component" error on workstation.

 

Cause

Error found in Event Viewer Application log:
Error "Unhandled exception has occurred in a component in your application."

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

 

Solution

Run a repair installation of VRS to resolve the issue.

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
KC  11.0.x   Production  

References

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