User Account Control Still Active error
Article # 3031382 - Page views: 578
Issue
When attempting to install Kofax Capture, the following message is displayed:
User Account Control Still Active Before proceeding, please turn off User Account Control (UAC). Otherwise, the Kofax Capture 10.2 installation process may fail.
Cause
UAC still enabled in the registry
Solution
To resolve this issue, follow the steps below:
- Launch the User Accounts control panel.
- Click on Change User Accounts Control settings.
- Set UAC to
Never notify
and click OK. - Launch the Registry Editor (
regedit.exe
) from the Run command and traverse to the following Registry hive:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
- Change the DWORD value for the
EnableLUA
Registry Key from 1 to 0. - Click on Click to restart this computer when the following message appears:
You must restart your computer to turn off User Account Control
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax Capture | 11.x | N/A | N/A | N/A |
References
20320
Article # 3031382