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WFA Workflow Agent registration error - Registration failed, see error log for details

Article # 3048102 - Page views: 26

Issue

While registration a Workflow Agent (WFA) this message appears:

Adding WFA error

In the err.log file the following line are reported:

2022-07-07 15:28:22, 0x00000018, 0, 0x00000BD0, 0x00000001, 0x00000000, C:\Program Files (x86)\Kofax\CaptureSS\ServLib\Bin, Admin, VMSVR2022STD:Sess 1, 11.0.1.3.0.902, RegCustomMod.cpp, 2366, Invalid registry keys not deleted., , 

Cause

The reason for this can be an issue in the .aex file to register a WFA. Check in .aex file the following:

AEX File with error

Now check this entry with you Visual Studio Project.

Visual Studio Source Code

The ProgID in .aex file does not match the entry in Visual Studio Project!

Solution

Change the value in .aex file to the value you use in Visual Studio Project.

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Kofax Capture all n/a n/a n/a

 

 

 

Article # 3048102
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