WFA Workflow Agent registration error - Registration failed, see error log for details

Issue

While registration a Workflow Agent (WFA) this message appears:

In the err.log file the following line are reported:

2022-07-07 15:28:22, 0x00000018, 0, 0x00000BD0, 0x00000001, 0x00000000, C:\Program Files (x86)\Kofax\CaptureSS\ServLib\Bin, Admin, VMSVR2022STD:Sess 1, 11.0.1.3.0.902, RegCustomMod.cpp, 2366, Invalid registry keys not deleted., , 

Cause

The reason for this can be an issue in the .aex file to register a WFA. Check in .aex file the following:

Now check this entry with you Visual Studio Project.

The ProgID in .aex file does not match the entry in Visual Studio Project!

Solution

Change the value in .aex file to the value you use in Visual Studio Project.

Level of Complexity 

Moderate

Applies to