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Where is the default location of the Kofax Capture or Transformation Modules installation log files

Article # 3031067 - Page views: 182

Article # 3031067 - Page views: 182

Issue

Where is the default location of the MSI/MSP installation log files for Kofax Capture or Transformation Modules?

 

Solution

The default location is the installing user's temp folder as defined by the Windows system TEMP Environment Variable.

The easiest way to determine this is:

  1. Open a command shell (cmd)
  2. Type "SET TEMP" and press Enter key

The output will show:

TEMP=C:\Users\Admin\AppData\Local\Temp

It is also possible to open under the installing user the file explorer and insert %temp% which should also direct to the very same folder.

To force a major installation to create a logfile with following command:

msiexec /i "<PRODUCT>.msp" /L*v "%temp%\logfile.log"

It is also possible to run patch installation setup with following command:

msiexec /p "<PATCH>.msp" /L*v "%temp%\logfile.log"

 

Open the file explorer and move to this location to find the related installation log files.

Kofax Capture 11.x :

Capture.log

 

Kofax Transformation Modules 6.4 :

KofaxTransformationModules-6.4.XXX_<DATE>_<TIME>-Installer.log

KofaxTransformationModules-ThinClientServer-6.4.X.X_<DATE>_<TIME>-Installer.log

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware

Kofax Capture

Kofax Transformation Modules

11.x

        6.4

     

References

18239

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