Automation error: The network path cannot be found
QAID # 18899 NOT Published
QAID # 18899 NOT Published
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Question / Problem:
Automation error: The network path cannot be found
I use User Profiles with Active Directory linked users. My users are being prompted with a login box each time they start any Kofax Capture module.
There is an error logged in the error log:
PrPFData, , , clsNetSecurity.cls, 0, Centralized User Management error: GetCurrentNetUser - Automation error
The network path was not found. , ,
This shouldn't happen with linked users so what can I do to fix it?
Answer / Solution:
This is commonly caused by incorrect or missing DNS suffixes on the DNS tab of the Advanced TCP/IP settings in your network adapter properties. To resolve the problem, ensure that the correct domain suffix is configured for your users.
Applies to:
| Product | Version | Category |
|---|---|---|
| CAPTURE | 10.0 | Administration |
| CAPTURE | 10.1 | Administration |
| CAPTURE | 9.0 | Administration |