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Kofax

Access Denied error launching Validation

18031

QAID # 18031 Published 

Question / Problem:

I receive an error message similar to the following when opening the Validation module:

Error Message: CkfxException:0X00000101
Fatal database error - [5]KFRS: Access Denied [DeleteFile("\\caprapp010\capturesv$\BatchDB\00000004.mdb')]

How can I resolve this issue?

Answer / Solution:

To resolve this issue, grant Everyone Full Control permissions on the CaptureSV folder.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0
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