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Data source name not found Microsoft ODBC driver Error IM002 during Database Validation

8771

QAID # 8771 Published

Question / Problem:

Why am I receiving an error:

“dbl manager: Error IM002 Microsoft ODBC driver. Data source name not found” when doing a database lookup in the Validation module?

Answer / Solution:

You may receive an error:

“dbl manager: Error IM002 Microsoft ODBC driver. Data source name not found”

when doing a database lookup in the Validation module if you do not have your DSN set up to point to the database or file specified for the Document Class.

To resolve:

  1. Open the Administration module and verify the database name and login credentials for the database that you are doing a lookup against.
  2. On the station(s) experiencing a problem, go to Start ¦ Settings ¦ Control Panel ¦ Administrative Tools ¦ Data Sources (ODBC).
  3. Under the System DSN tab, create an ODBC source using the credentials specified for the Document Class.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0
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