Unable to load Workflow Agent 429 Cannot create ActiveX component when running a Custom Workflow Agent

Question / Problem:

Why do I receive the error message,

[Kofax.Capture.ACWFLIB] 12000 Unable to load Workflow Agent "<WorkflowAgentName>" (429 Cannot create ActiveX component.)

when running a Custom Workflow Agent?

Answer / Solution:

This error can occur when the Workflow Agent is built using an old .NET Framework version. The solution is to rebuild the Workflow Agent with the Framework's version that is compatible with the version of Kofax Capture.

Kofax Capture 10.0 is compatible with .NET Framework 2.0, 3.0, 3.5 and 3.5.1.

Kofax Capture 10.1 is compatible with .NET Framework 4.0.

Applies to: