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Creating an instance of the COM component failed error 800a0046 launching XML AutoImport

19503

Question / Problem:

Trying to start the XML Import Connector service results in the following error:

"Creating an instance of the COM component with CLSID {F3AE2DD-5169-42B3-AF0E- 3B3DAEB25CF1} from the IClassFactory failed due to the following error: 800a0046."

 

Answer / Solution:

To resolve the COM Class error when starting the XML Import service:

  1. Open the Component Services in Windows.
  2. Navigate to the item {F3AE2DD-5169-42B3-AF0E-3B3DAEB25CF1}.
  3. Click the Edit button and add the service account that is configured for XML Import.
  4. Save the changes and close the windows.
  5. Test the XML Import process.

Note: If you are using an x64 system, please use the following command to open the 32bit Component Services.

  • mmc comexp.msc /32

Also, if the entry {F3AE2DD-5169-42B3-AF0E-3B3DAEB25CF1} is not visible, search for the entry {A6063718-7889-46E0-AC60-5A7C958710DC} and adjust the permissions for the service account in this entry's Properties.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0