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Kofax

Empty Document Error 17 in XML AutoImport

10287

QAID # 10287 Published 

Question / Problem:

When using XML Auto Import to process Batches, I am receiving the error message:

“Error 17 – Empty Document” and then the Batch stops processing.

How can I correct this?

Answer / Solution:

Batches with empty Documents cannot be processed. Check through the XML Import file and make sure that there is a Pages section within all the Document sections.

Also make sure that the Pages are not being deleted by the Blank Page Deletion function, which then could create empty Documents.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0