QAID # 14677 Published
Question / Problem:
XML Import Connector fails to open, with the error message:
Unable to locate log file ACxmlAil.txt
How can I resolve this issue?
Answer / Solution:
This error has been seen in environments where the user is unable to create a file in the root directory C:\. The default log file is
C:\Acxmlail.txt, unless otherwise specified on the command line when the executable is launched.
It may be necessary to start the XML Import Connector from a DOS command prompt and specify a different path and log file name.
Acxmlai.exe -GUI -l:"C:\My Logs\Mylog.txt"
From the Getting Started Guide:
-l:logfile.txt Specifies the XML Import Connector log file name. It can be specified with an absolute, relative, or UNC path. File names / paths containing spaces must be enclosed in quotes.
If the specified file cannot be opened, events will be logged to the default log file (