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Kofax

Unable to load one or more of the requested types error when uninstalling KEC ERP 2.4.8

19453

QAID # 19453 Published

Question / Problem:

When trying to uninstall ERP Release 2.4.8, I receive the following error message:

Error 1001 Unable to get installer types in the
C:\Program Files(x86)\Kofax\CaptureSS\ServLib\Bin\Dicom.ERP.Release
Script.dll assembly. --> Unable to load one or more of the requested types. Retrieve
the LoaderExceptions property for more information

Answer / Solution:

Check the Registry for the following Key:

Registry Key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\

Value:

C:\Program Files (x86)\Kofax\CaptureSS\ServLib\Bin\DicomPS.ERP.ReleaseScript.dll

If this is not available, create a new DWORD 32-bit entry with the path to the file.

Applies to: 

Product Version
AR4ERP 2.4
CAPTURE 10.0