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Documentum 8.1 Installer causes all Batches to release and no longer follow User permissions


QAID # 21525 Published

Question / Problem:

After installing the Documentum 8.1 Kofax Export Connector on a machine, all Batches are releasing and no longer following the Kofax Capture User permissions.What is causing this issue, and how can it be resolved?

Answer / Solution:

This is a known issue documented in TFS 690227. It is caused by the DM 8.1 installer modifying the Release.exe.config file.

To resolve this issue:

  1. Stop the Export module/service on impacted machine(s).
  2. Back up the existing Release.exe.config file, located in Kofax Capture's BIN folder.
  3. Modify the following section within this file:

  <startup><supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.0"/>
<supportedRuntime version="v2.0.50727"/></startup></configuration>


<startup useLegacyV2RuntimeActivationPolicy="true"><supportedRuntime
version="v4.0" sku=".NETFramework,Version=v4.0"/><supportedRuntime

Applies to: 

Product Version
KEC-Documentum 8.1