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Proxy Authentication Required Error 407 releasing documents with the Ascent 7.x Release Script for FileNet Content Manager 4.x

12988

QAID # 12988 Published

Question / Problem:

Why is the error message

“The remote server returned an error: (407) Proxy Authentication Required”

generated when trying to release with the Ascent 7.x Release Script for FileNet Content Manager 4.x?

Answer / Solution:

Even if the FileNet Web Service reports that the HTTP data stream used by the Release Script is correct, access to the FileNet URL resource requires the prior use of a proxy server authentication.

This Release Script does not make use of proxy authentication. Proxy authentication is an environmental issue defined by an organization’s IT infrastructure. It is recommended that the proxy authentication on the machine running the Release Script be disabled.

This can accomplished from Microsoft Internet Explorer (IE). Select Tools from the Menu Bar and Internet Options from the Tools dropdown menu. This will bring up the Internet Options dialog box. Select the Connection tab and click on the LAN settings button. The Local Area Network (LAN) Settings dialog box will be presented.

Verify that the Use a proxy server for your LAN checkbox is not checked:

Tools (menu bar) ¦ Internet Options (drop down menu item) ¦ Connections (tab) ¦ LAN settings (button)) ¦ Use a proxy server for you LAN (empty checkbox)

This issue affects both the Ascent 7.1 Release Script for FileNet Content Manager 4.0 and the Ascent 7.5 Release Script for FileNet Content Manager 4.5.

Applies to:

Product Version
ACRFNCM 4.0