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File not found cnvtiff32.dll error exporting from Capture 8 with the Ascent Capture for IBM ImagePlus 400 WAF AS400 Release Script

12161

QAID # 12161 Published 

Question / Problem:

Using Kofax Capture 8.x with the Ascent Capture for IBM ImagePlus/400 WAF (AS/400) Release Script, why is the following error message received when performing the release?:

"ImagePlus WAF/400 Release:ModcaMake, 262, File not found: cnvtiff32.dll,"

Answer / Solution:

This is an error that may occur with this Release script when used under Kofax Capture 8.0. This is due to incompatibilities between the changes in location to where Kofax Capture 8.x files are installed as compared to previous versions of Ascent Capture and the setup for this Release Script.

This is covered in greater detail in QAID 10432, including instructions on how to properly install this Release Script under Kofax Capture 8.0.

This issue can be corrected by copying the “cnvtifff32.dll” file to the CAP BIN folder. This is an IBM file, and its location is dependent on how the IBM software was installed.

The CAP folder will be located on the same level as Capture’s BIN folder:

\Program Files\Kofax\CaptureSS\ServLib\Cap\Bin

The Release Script’s folder will be located under the CAP folder as “WAFRel”:

\Program Files\Kofax\CaptureSS\ServLib\Cap\WAFRel

Applies to:

Product Version Category
CAPTURE 8.0 Release - IBM WAF
CAPTURE 9.0 Release - IBM WAF