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Email export connector authentication fails with office 365

Article # 3033959 - Page views: 52

Issue

I need to set up an Email Export connection with Office 365 SMTP email environment. This requires TLS. I'm getting an error message:

Error in processing. The server response was: 5.7.3 STARTTLS is required to send mail [...]

Solution

For Office 365 exists a fix for Export Connector for Email, that resolves this error:

KofaxExportConnector-1.0.0.0.FIX10794_For_Email

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
KCEC Email 1.0      

References

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