Export Connector SharePoint - Unable to log in to the SharePoint 365 server
Issue
I am unable to log in to the SharePoint 365 server with SharePoint export connector.
or
Why is the SharePoint export connector unable to log in to the SharePoint 365 server? (In my browser it is working without a problem.)
Cause
The SharePoint online URL looks normally like this: https://yourcompanyname.sharepoint.com
To use your domain Windows user names with SharePoint Online Microsoft introduced ADFS.
https://docs.microsoft.com/en-us/windows-server/identity/active-directory-federation-services
By doing this the SharePoint server will reach out to your domain server to check the provided user name and password. If this is okay then you are allowed to log in.
How to identify, if you are using ADFS?
Well, this depends on your user configuration in SharePoint.
Even if your SharePoint user name is an e-mail address which looks like username@yourcompanyname.com then this can be ADFS or not.
Solution
Reach out to your SharePoint administrator to find out the values for ADFS and REALMS and enter them in the export connector configuration panel.
Do you still face problems to login?
- Was TLS 1.2 activated for KC Administration?
- Export Connector SharePoint - User is not authorized for lists service GetListCollection
Level of Complexity
Moderate
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| Kofax Capture - Microsoft SharePoint Export Connector | 8.5 |