Forward Failed Jobs to User Thin Client Inbox for Correction and Resubmission

Issue

How to forward failed KFS jobs to a user's Thin Client Inbox for correction and resubmission

Solution

KFS allows the Administrator to review jobs that are in a Failed state in the Transaction Review screen and forward those jobs to a user's Thin Client inbox for correction and resubmission.

The ability to forward failed jobs to a user's Thin Client Inbox was first introduced in KFS 4.1.1.3

To send a failed job to a user's Thin Client inbox for correction and resubmission:

Log into the KFS Administration Console.
Select Transaction Review.
Select the job(s) that are in Error state.
Click Send to Inbox. A list of users appears.
Select the user who will receive the failed jobs.
Click OK.
A message will confirm that the job has been sent successfully.

Level of Complexity

Easy

Applies to

Product	Version	Build	Environment	Hardware
Kofax Front Office Server	4.3	All	All	N/A
Kofax Front Office Server	4.1	4.1.1.25.0.5778 4.1.1.24.0.5717 4.1.1.23.0.5682 4.1.1.22.0.5642 4.1.1.21.0.5623 4.1.1.20.0.5571 4.1.1.19.0.5555 4.1.1.18.0.5545 4.1.1.17.0.5535 4.1.1.16.0.5501 4.1.1.15.0.5446 4.1.1.14.0.5411 4.1.1.13.0.5389 4.1.1.12.0.5358 4.1.1.11.0.5269 4.1.1.10.0.5150 4.1.1.9.0.5054 4.1.1.8.0.4968 4.1.1.7.0.4860 4.1.1.6.0.4769 4.1.1.5.0.4744 4.1.1.4.0.4622 4.1.1.3.0.4511	All	N/A

References

N/A