Forward Failed Jobs to User Thin Client Inbox for Correction and Resubmission
Article # 3031583 - Page views: 68
Issue
How to forward failed KFS jobs to a user's Thin Client Inbox for correction and resubmission
Solution
KFS allows the Administrator to review jobs that are in a Failed state in the Transaction Review screen and forward those jobs to a user's Thin Client inbox for correction and resubmission.
The ability to forward failed jobs to a user's Thin Client Inbox was first introduced in KFS 4.1.1.3
To send a failed job to a user's Thin Client inbox for correction and resubmission:
- Log into the KFS Administration Console.
- Select Transaction Review.
- Select the job(s) that are in Error state.
- Click Send to Inbox. A list of users appears.
- Select the user who will receive the failed jobs.
- Click OK.
- A message will confirm that the job has been sent successfully.
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| Kofax Front Office Server | 4.3 | All | All | N/A |
| Kofax Front Office Server | 4.1 | 4.1.1.25.0.5778 4.1.1.24.0.5717 4.1.1.23.0.5682 4.1.1.22.0.5642 4.1.1.21.0.5623 4.1.1.20.0.5571 4.1.1.19.0.5555 4.1.1.18.0.5545 4.1.1.17.0.5535 4.1.1.16.0.5501 4.1.1.15.0.5446 4.1.1.14.0.5411 4.1.1.13.0.5389 4.1.1.12.0.5358 4.1.1.11.0.5269 4.1.1.10.0.5150 4.1.1.9.0.5054 4.1.1.8.0.4968 4.1.1.7.0.4860 4.1.1.6.0.4769 4.1.1.5.0.4744 4.1.1.4.0.4622 4.1.1.3.0.4511 |
All | N/A |
References
N/A
Article # 3031583