KFS 4.3 Debug Logs
Article # 3031077 - Page views: 242
Issue
How to Enable Kofax Front Office Server (KFS) 4.3 Debug Logging.
Solution
KFS 4.3 logs events for both user-facing (webapp) and server-side (service) processes. It is often necessary to enable debug-level logging for both types of events for the purposes of comprehensive troubleshooting.
Enabling Debug Logging in KFS 4.3
- Navigate to
C:\Program Files (x86)\Kofax\Front Office Server 4.3\bin
- Open the
log4net.config
file in a text editor, such as Notepad.
- Locate the section that begins with
<appender name="KfsLog"
- In the
KfsLog
section, change the levelMin value fromINFO
toDEBUG
- Save and close the file.
- Navigate to
C:\Program Files (x86)\Kofax\Front Office Server 4.3\kfsService
- Open the
log4net.config
file in a text editor, such as Notepad.
- Locate the section that begins with
<appender name="KfsLog"
- In the
KfsLog
section, change the levelMin value fromINFO
toDEBUG
- Save and close the file.
- Repeat the above steps for each KFS server in the environment.
All KFS 4.3 logs are stored in the following folder:
C:\ProgramData\Kofax\Front Office Server\Log
Disabling Debug Logging in KFS 4.3
- Navigate to
C:\Program Files (x86)\Kofax\Front Office Server 4.3\bin
- Open the
log4net.config
file in a text editor, such as Notepad.
- Locate the section that begins with
<appender name="KfsLog"
- In the
KfsLog
section, change the levelMin value fromDEBUG
toINFO
- Save and close the file.
- Navigate to
C:\Program Files (x86)\Kofax\Front Office Server 4.3\kfsService
- Open the
log4net.config
file in a text editor, such as Notepad.
- Locate the section that begins with
<appender name="KfsLog"
- In the
KfsLog
section, change the levelMin value fromDEBUG
toINFO
- Save and close the file.
- Repeat the above steps for each KFS server in the environment.
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax Front Office Server | 4.3 | All | All | N/A |
References
3023226
Article # 3031077