MFP Emulator Debug Logs
Issue
How to enable, view, and collect MFP Emulator Debug Logs when using the MFP Emulator for Kofax Front Office Server or Kofax TotalAgility 7.8 or lower.
Solution
In Kofax Front Office Server 4.3 and Kofax TotalAgility 7.8 and lower, the Kofax MFP Emulator creates Debug-level log files by default. The current log file is called KfsMfpDemo.log
and older log entries are stored in up to 10 archive log files (KfsMfpDemo.log.1
, KfsMfpDemo.log.2
, etc.)
To view MFP Emultator Debug Log entries:
- Navigate to the folder where the MFP Emulator executable (
MFP_Emulator.exe
) is located - Open
KfsMfpDemo.log
in a text editor such as Notepad to view the most current log entries - Open
KfsMfpDemo.log.1
,KfsMfpDemo.log.2
or any otherKfsDemo.log.n
archive file in a text editor such as Notepad to view older log entries.
If Kofax Technical Support requests MFP Emulator logs, please zip up
KfsMfpDemo.log
and all archiveKfsMfpDemo.log.n
files and attach the zip package to the Support Case.
These instructions work with the MFP Emulator downloaded from Kofax Front Office Server 4.3 and Kofax TotalAgility 7.8 and lower. For the Kofax TotalAgility 7.9 and higher MFP Emulator, see MFP Emulator Debug Logs KTA 7.9 and higher
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax Front Office Server | 4.3 4.1 |
All | All | N/A |
Kofax TotalAgility | 7.8 7.7 7.6 7.5 |
ALL | ALL | N/A |
Article # 3031535