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MFP Emulator Debug Logs

Article # 3031535 - Page views: 103

Issue

How to enable, view, and collect MFP Emulator Debug Logs when using the MFP Emulator for Kofax Front Office Server or Kofax TotalAgility 7.8 or lower.

 

Solution

In Kofax Front Office Server 4.3 and Kofax TotalAgility 7.8 and lower, the Kofax MFP Emulator creates Debug-level log files by default.  The current log file is called KfsMfpDemo.log and older log entries are stored in up to 10 archive log files (KfsMfpDemo.log.1KfsMfpDemo.log.2, etc.)

 

To view MFP Emultator Debug Log entries:

  1. Navigate to the folder where the MFP Emulator executable (MFP_Emulator.exe) is located
  2. Open KfsMfpDemo.log in a text editor such as Notepad to view the most current log entries
  3. Open KfsMfpDemo.log.1KfsMfpDemo.log.2 or any other KfsDemo.log.n archive file in a text editor such as Notepad to view older log entries.

 

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If Kofax Technical Support requests MFP Emulator logs, please zip up KfsMfpDemo.log and all archive KfsMfpDemo.log.n files and attach the zip package to the Support Case.

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These instructions work with the MFP Emulator downloaded from Kofax Front Office Server 4.3 and Kofax TotalAgility 7.8 and lower.  For the Kofax TotalAgility 7.9 and higher MFP Emulator, see MFP Emulator Debug Logs KTA 7.9 and higher

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Front Office Server 4.3
4.1
All All N/A
Kofax TotalAgility 7.8
7.7
7.6
7.5
ALL ALL N/A

 

Article # 3031535